What is the best way to contact the customer service team?
Rectangle Glass Dining Table and Cream Faux Leather Chairs
You could simply call us on 0333 241 3060 or 0121 272 4822 or email us at email@example.com.
How long will it take for you to respond to my email?
One of our advisers will respond within 24/48 hours.
What are your opening hours?
Monday – Friday: 9am-5pm
Can I see the product before purchase?
Yes, you can view our products on our website. Due to an incident, our showroom is temporarily closed.
Will there be a guarantee with my purchase?
Yes, you will receive a one year guarantee on the rattan frame if there are damages. Please attach images when emailing our customer service team.
Is the rattan furniture waterproof?
Yes. The sofa sets are waterproof.
Does my rattan set come with a cover?
Not all sets have rain covers unless stated. The covers for outdoor furniture sets are sold separately.
Can I purchase a single chair?
Unfortunately, all our sofa sets are boxed as a package, which means we are unable to sell any of the outdoor furniture separately.
Can I swap the cushions from a different set?
Unfortunately, we will not be able to exchange the cushions from a different set as they are personalised for the particular ranges.
The cushion colour is different from the sofa set. What should I do?
Here at Furniture Maxi, we aim to deliver your order on time, in this case, we advise you email us at firstname.lastname@example.org along with images showing the sofa set with the cushions and all your delivery information so that we can happily exchange the cushions as quick as we can.
Does my sofa set require assembly?
Yes. Majority of our sofa sets are flat packed, however there are some that do not require assembly. This will be shown in the product description.
How long is the warranty for Rain Covers?
Our rain covers have a warranty of 3 months, starting from the date received.
How long is the warranty for the indoor furniture?
Our indoor furniture has a warranty of 3 months, starting from the date received.
What is the warranty for the rattan furniture?
Our warranty for the rattan furniture only covers the metal frame which is covered for 12 months.
How long will my order take to be delivered?
Orders will take approximately 5 to 7 working days.
Do you deliver on the weekends?
No, we currently do not deliver on weekends.
Will I be able to exchange my item if I change my mind?
Yes, you will be able to, however, there will be an extra fee of £40.
How much is the delivery charge?
All our products are delivered free of charge to most UK postcodes.
How can I track my order?
All orders are all day deliveries which don’t have a specific time slot. If you require more information about your order please email email@example.com.
Can I collect my order?No, currently we do not offer collections.
Yakoe® Conservatory Barcelona Range Rattan Garden Furniture Set Grey 9 Seater Dining Set
The conservatory classical range rattan dining set has a tonal finish on the rattan as it is designed to create a depth of natural colour to this classic piece of furniture. The weave is wrapped around an aluminium frame to create a strong and sturdy rattan dining set. Its extremely comfortable thick cushions are designed for easy removal and ...
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Our rattan rain covers will help to keep your outdoor rattan garden sets in pristine condition all year round. The cover also comes with an attached cord to place around the feet of the set to ensure a secure fit. Suitable for use with certain sets, please check the SKU’S below or contact our customer service for more information. Made of PVC ma...
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This 5-seater rattan garden furniture set is ideally suitable for lower functionalities. The set offers a three-seater, single chair, stool and square table. The rattan has been crafted with galvanised rattan for longer uses as our rattan garden furniture can be left outdoors all year round. All padded seat and back cushions are included (hand w...
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YAKOE® 8 Seater Grey Rattan Garden Furniture Sofa Table Chairs Set
This 8 seater rattan set has been hand-made for the highest possible standard. It's available in black, grey and brown. They are all constructed with a coated metal framework. SGS approved wicker with 1000 hours sunshine guarantee. All of our rattan garden furniture range is made of PE rattan and can be left outside all year round. Cushions are...
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