Chill out and relax in your own private oasis with this Vancouver 10 seater rattan garden set. Sink into the plush grey cushions and let the worries of the world fade away. With ample seating for all of your friends, this set is perfect for lazy summer days spent outdoors. The stylish grey finish will complement any garden décor, while the sturdy rattan construction ensures years of enjoyment.
About Rain Cover
We recommend you to order with rain cover options to extend the lifespan of your garden furniture, our heavy duty rain cover are made of Oxford fabric is woven with a basketweave structure, which contributes to its strength and resilience. It is often favored for its ability to withstand regular use and resist tearing and abrasion.
This set includes:
2 x 3 Seater Sofa
2 x Armchairs
1 x Coffee Table
2 x Footstools
All Seat and Back Cushions
If you are choosing furniture with scatter cushions, you will get 4 scatter cushions, in 4 pattern styles, as displayed in the images.
Colour:
Grey PE rattan with grey cushions
Note: Self-assembly is required.
Free delivery to all orders in mainland UK postcodes, in some cases, your items may be delivered separately.*
You can find estimated delivery window on the product page , it varies depends on the product type and couriers we are using .
If your order is coming with one of our preferred third party couriers, we will send you an email once we have dispatched it. This email will tell you the name of the courier and the tracking number, so you can stay updated all the way.
Depending on the distance, you could be given a one or two-day delivery date, as it will depend on the journey on the day. Our courier can only deliver to the ground floor and some couriers only offer door step delivery , and we do not offer assembly and old furniture removal service .
Remote Areas
We do not deliver to remote areas such as the Channel Islands, Grampian, Highlands, Isle of Man, Isle of Wight, Scilly Isles.
We do not deliver to Ireland or Northern Ireland.
Returns
If you wish to return your items, our returns policy allows you to return your items within 30 days after receiving the items. If your items are unfortunately faulty, there will be no extra charge for collection.
If you ordered by error or changed your mind, please do not worry , we could accommodate your request as well , small collection charge may apply in this case .
Return Packaging
All returned goods must be wrapped in packaging as our couriers do not transport unpackaged items. Therefore, we strongly recommend that you keep the original packaging if you would like to return the goods.
If you have received a faulty or damaged item that needs to be returned and you have disposed of the original packaging, we kindly ask you to source alternative material, for example, bubble wrap & for the item to be re-boxed. Please note that the penalty fee does not apply to faulty or damaged items.
Refunds Policy
For return cases, we will process your refund within 5-10 business days of receiving the items. For all other refunds, it will be processed within 7 business days.
General Questions
General Questions
What is the best way to contact the customer service team?
You could simply call us on 020 3962 0016 or email us at info@furnituremaxi.com
How long will it take for you to respond to my email?
One of our advisers will respond within 24/48 hours.
What are your opening hours?
Monday – Friday: 9am-5pm
Saturday: CLOSED
Sunday: CLOSED
Will there be a guarantee with my purchase?
Yes, please see the warranty section below.
Do you do finance?
Yes, we offer finance by Klarna which has buy now pay later and split in 3 payment options. More information about Klarna below.
Products
Products
Is the rattan furniture waterproof?
Yes. The rattan sets are waterproof, but we always advise to store it in the shed or invest in a protective cover that can be placed over the furniture at any time, protecting it from the rain, snow, UV rays and anything else that could harm it if left exposed for too long.
Does my rattan set come with a cover?
Not all sets have rain covers unless otherwise stated. The covers for outdoor furniture sets are sold separately.
Can I purchase a single chair?
Unfortunately, all our sofa sets are boxed as a package, which means we are unable to sell any of the outdoor furniture separately at this time.
Can I swap the cushions from a different set?
Unfortunately, we will not be able to exchange the cushions from a different set as they are personalised for that particular range.
The cushion colour is different to the sofa set. What should I do?
Here at Furniture Maxi, we aim to deliver your order on time, in this case, we advise you email us at info@furnituremaxi.com along with images showing the sofa set with the cushions and all your delivery information so that we can happily exchange the cushions as quick as we can.
Does my sofa set require assembly?
Yes. Majority of our sofa sets are flat packed; however some do not require assembly. This will be shown in the product description.
Warranty
Warranty
How long is the warranty for Rain Covers?
Our rain covers have a warranty of 12 months, starting from the date received.
How long is the warranty for the indoor furniture?
Our indoor furniture has a warranty of 6 months unless otherwise stated in the product description, starting from the date received.
What is the warranty for the rattan garden furniture?
Our warranty for the rattan furniture only covers the metal frame which is covered for 3 years.
What is the warranty for the outdoor furniture cushions?
Our warranty for the outdoor cushion covers is covered for 3 months.
Delivery & Returns
Delivery & Returns
How long will my order take to be delivered?
Delivery times may vary depending on the product and it will be clearly stated on each product page.
Can you deliver my items quicker?
No, we do not offer express delivery. Your products will be delivered within the timeframe listed on the product page.
Do you deliver on the weekends?
Yes, some couriers will let you choose your own delivery dates, Saturday included.
Do you deliver to Ireland?
No, we do not deliver to Ireland or Northern Ireland.
Will I be able to exchange my item if I change my mind?
Yes, you will be able to, however there will be a collection fee of £40.
How much is the delivery charge?
All our products are delivered free of charge to mainland UK postcodes. All excluded post codes can be found on Shipping & Returns page.
How can I track my order?
All orders are all day deliveries which don’t have a specific time slot. If you require more information about your order, please email info@furnituremaxi.com
Can I provide additional delivery instructions?
If you need to provide any additional delivery information (i.e restricted access, additional assistance etc.) please contact the designated courier. Contact details will be provided in the shipping confirmation email.
Collections
Collections
Can I collect my order?
Sorry, we currently do not offer collections.
Payment
Payment
Do you offer finance options?
Yes. We currently offer finance options through Klarna, Clearpay and DivideBuy. All three offer easy interest-free repayment plans that allow you to spread the cost of your new furniture over time while still receiving your order up front. To see how each finance option works and compares, please visit our finance page.Garden Furniture
Is the garden furniture waterproof?
Yes. The rattan sets are waterproof, but we always advise to store it in the shed or invest in a protective cover that can be placed over the furniture at any time, protecting it from the rain, snow, UV rays and anything else that could harm it if left exposed for too long.
The cushion color is different to the sofa set. What should I do?
Here at Furniture Maxi, we aim to deliver your order on time, in this case, we advise you email us at info@furnituremaxi.com along with images showing the sofa set with the cushions and all your delivery information so that we can happily exchange the cushions as quick as we can.
How long is the warranty for Rain Covers?
Our rain covers have a warranty of 12 months, starting from the date received.
What is the warranty for the rattan garden furniture?
Our warranty for the rattan furniture only covers the metal frame which is covered for 3 years.
WARRANTY
3 year structural warranty
EASY CARE
Easy to clean & maintain
ALL WEATHER
Can be used all year round
FREE DELIVERY
Free mainland UK delivery. Certain, remote areas have an additional surcharge. Check our Shipping & Returns page for more information.
Vancouver 10 Seater Rattan Garden Set In Grey
Chill out and relax in your own private oasis with this Vancouver 10 seater rattan garden set. Sink into the plush grey cushions and let the worries of the world fade away. With ample seating for all of your friends, this set is perfect for lazy summer days spent outdoors. The stylish grey finish will complement any garden décor, while the sturdy rattan construction ensures years of enjoyment.
About Rain Cover
We recommend you to order with rain cover options to extend the lifespan of your garden furniture, our heavy duty rain cover are made of Oxford fabric is woven with a basketweave structure, which contributes to its strength and resilience. It is often favored for its ability to withstand regular use and resist tearing and abrasion.
This set includes:
2 x 3 Seater Sofa
2 x Armchairs
1 x Coffee Table
2 x Footstools
All Seat and Back Cushions
If you are choosing furniture with scatter cushions, you will get 4 scatter cushions, in 4 pattern styles, as displayed in the images.
Colour:
Grey PE rattan with grey cushions
Note: Self-assembly is required.
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