How do I use Clearpay?
Simply add items to your basket and checkout as normal. At the checkout choose Clearpay as your payment method.
First-time Clearpay customers will need to register with Clearpay and provide payment details, whilst returning customers simply log in to make their purchase. It's that easy!
What do I need to use Clearpay?
To apply, you must have a debit or credit card in your name, be over 18 years old, and be resident in the UK.
What’s the minimum/maximum spend?
With Clearpay, a transaction has to be between £35 and £800. Subject to status.
How does the payment schedule work?
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks thereafter from their chosen payment method.
Will a credit search take place against me?
Clearpay may verify your identity, but this does not mean that your application is approved.
Additionally, Clearpay may seek pre-authorisation from your credit or debit card. However, the pre-authorisation amount will not exceed your first instalment (plus one penny), and Clearpay will always instruct your bank to void the pre-authorisation transaction.
Are there any fees?
If a payment is not processed on or before the due date, an initial £6 late fee will be payable.
A further £6 late fee will apply if a payment remains unpaid 7 days after the due date. For each order below £24, a maximum £6 late fee may be applied per order. For each order of £24 or above, the total of the late fees that may be applied are capped at 25% of the original order value or £36, whichever is less.
What if I can't pay a Clearpay instalment?
Clearpay is committed to supporting customers who run into financial difficulty. If you are facing financial hardship, you should contact Clearpay as soon as possible: for details, click here
Can I pay before the due date?
Yes, if you choose to make additional payments before your scheduled pay dates, you may do so through your Clearpay account.
How do I return an item purchased using Clearpay?
You can return your Clearpay purchase as you would for any other purchase on FurnitureMaxi.com website. Clearpay will be notified of your return and will process the appropriate refunds. Please visit the Returns section for more information.
I still have questions. How do I get in touch?
For all questions, visit Clearpay here